Introduction

Vitalise Netley Waterside House was designed to meet the requirements of individuals with a range of needs, and to provide as accessible and caring an environment as possible.

Netley Waterside House has welcomed many hundreds of guests through its doors over the years.

Set on the edge of Southampton Water, the grounds slope down via a series of gradients to the water’s edge. Some manual wheelchair users may need assistance to gain access to this area as some gradients on the path are up to 1:6.

At the time it was designed the criteria for accessibility were different to those in place today, therefore some of the facilities may not meet current building requirements. When changes are made Vitalise will improve accessibility wherever possible.

As well as 21 single bedrooms and six twin bedded rooms offering full-board accommodation there are two suites (Solent and Beachcomber) for guests who wish to bring a friend or carer.

The Refresh Wing at Vitalise Netley Waterside House also has two specially equipped suites exclusive to Refresh guests. Our partners at Refresh can provide planned breaks and respite care for guests who are severely disabled and ventilator-dependent.

Netley Waterside House is registered with the Care Quality Commission (CQC) to ensure a consistent level of service for clients.

The following statement is a summary of our provision. If you have any specific questions please feel free to call us and we will endeavour to help. Other information can be found on our website and in our brochure.

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Transport

Details of how to find us are shown in the How to Get There section, together with information about public transport.

There are two designated accessible parking bays marked out, in addition to spaces for other cars. There is an additional car park next door to the site which can also be used when required.

Vitalise also operate their own vehicles which meet the current regulations for the carriage of passengers. The platform lifts have a Safe Working Load (SWL) of 25 stone.

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Access to Vitalise Netley Waterside House

There is level access at the entrance.

There is also a level route from the two designated parking spaces, which are within 15 metres of the entrance door.

There are sliding automatic doors 970-990mm clear opening at the entrance.

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Access within Vitalise Netley Waterside House

Inside the property there are level routes throughout, with lift access to the first floor. The lift door is 1180mm clear opening, with clear floor space of 2350mm deep x 1350mm wide.

The doors to the Dining Room are 1340mm or 840mm clear opening.

Dining tables have at least 710mm clear space under them.

There is seating with and without armrests.

There is space under the lowered bar counter, and the height of the counter is 800mm.

Mobile telephone signals on site are generally good, and a lowered payphone is also available on site.

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Bedrooms

Bedrooms are available with an overhead tracking hoist. The safe working loads (SWL) for the hoists do vary – EG: The hoist in Room 21 has a SWL of 150kg, and the hoist in Room 23 has a SWL of 190kg. The Sirrus bath hoist in the Solent Suite has a SWL of 165kg.

Doors to the rooms are a minimum of 850-880mm clear opening, with plenty of clear floor space.

There are televisions in the rooms.

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Bathrooms

The 21 single rooms and six twin bedded rooms (all en suite), have wheel-in showers.

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Equipment available for guest rooms

Call systems in all rooms

Adjustable height / profiling beds (with bed rails if required)

Pressure mattresses

Airflow mattresses available by prior arrangement at an additional cost

Overhead tracking hoists, plus portable hoists

Wheel-in shower chairs for assisted use and self-propelled chairs are available

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Additional equipment

Wheelchairs can be hired locally from:

Restoraid
Tel: 023 80 273038
Web: www.restoraid.co.uk

Gallagher Mobility
Unit 2, Stanton Road, Southampton SO15 4HU
Tel: 023 80 787000

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National Accessibility Scheme

Vitalise Netley Waterside House has been assessed by Tourism for All under the National Accessibility Scheme. For more information about the scheme visit www.tourismforall.org.uk

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