We encourage everyone who volunteers with Vitalise to complete a feedback questionnaire. The information we receive from these helps us find ways to support you better and make your experience even more fulfilling.

Here’s what the hundreds of questionnaires returned during January – October 2007 revealed..

The figures

• 97% of you were satisfied or better with your overall experience
• 95% of you were satisfied or better with the induction
• 94% of you were satisfied or better with the support from staff
• 92% of you were satisfied or better with the training given
• Over 90% of you said you would volunteer again

Some of the nice things you said about us...

“This is the first time I have worked at Vitalise Jubilee Lodge. It has been the most enjoyable, satisfying and stimulating week I have ever had with Vitalise.”

“I'd only been here for a few days when I started calling the Centre 'home' because I felt so comfortable here - I can't wait until I can come ‘home’ again!”

"I just want to say how much I enjoyed my visit to Churchtown - I had a great time with the guests and remember many moments of fun and laughter."

“When I first arrived at Sandpipers I was really scared but as time went on I began to enjoy it more and more. It has been a really rewarding experience and I would recommend it to anyone.”

"I thoroughly enjoyed my stay, it was a real eye-opening experience and I'm so pleased I participated. Working with the kitchen staff was a pleasure and I felt we bonded really well - they were fantastic in helping us to settle in and enjoy the experience with ease."

"It has been exhausting but rewarding - I didn't think I would have enjoyed it so much. I know a lot of new friends."

"An enjoyable and unforgettable week with challenging and humorous times. Lovely meeting so many different and inspirational people."

And the areas you feel we could improve on...

"...better showers..."

"Please improve the accommodation!!!"

"...comfortable beds - they're too hard!"

"Was a very rewarding experience, although a bit daunting at first. I would have felt more comfortable with a more thorough induction."

"Felt thrown in the deep end - was quite surprised by how hard it was...But by the end of the week it was ok as I adjusted to the work."

"A very enjoyable place! Hard hours though, that's the only downfall."

We do take your comments on board and we are looking at ways to make your experience even better.